The Winnebago County Health Department continuously strives to improve our policies and processes to provide the opportunity for the best possible health for all Winnebago County residents. WCHD also works to address systemic processes that result in health disparities. WCHD is committed to continuous quality improvement through systematic assessment, implementation, and evaluation of actions to improve health.
What is Quality Improvement (QI)?
Quality improvement is a continuous and ongoing effort to achieve equity and improve the health of the community by achieving measurable improvements. Areas for measurable improvement include: efficiency, effectiveness, performance, accountability, and healthy outcomes,Â
QI provides a venue to address public health challenges through communication and collaboration that improves tools used in implementing programs. QI utilizes the Plan-Do-Study-Act method to implement changes and evaluate the outcomes. QI is fundamental to public health as one of the 10 essential public health services: Improve and innovate public health functions through ongoing evaluation, research, and continuous quality improvement.
Currently, WCHD’s QI projects focus on processes that respond to community needs and improve population health.
WCHD 2025 QI Projects
ENVIRONMENTAL HEALTH IMPROVEMENT
| AIM Statement | Strategic Alignment | Baseline Data | Measure | Project Charts | |
|---|---|---|---|---|---|
| EHI CUSTOMER SATISFACTION SURVEY |
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HEALTH PROMOTION & WELLNESS
| AIM Statement | Strategic Alignment | Baseline Data | Measure | Project Charts | |
|---|---|---|---|---|---|
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INCREASING CASELOAD RATES IN THE WIC PROGRAM |
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| IIMPROVING ORAL HEALTH PREVENTION |
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HEALTH PROTECTION & ENVIRONMENTAL HEALTH
| AIM Statement | Strategic Alignment | Baseline Data | Measure | Project Charts | |
|---|---|---|---|---|---|
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FOODBORNE ILLNESS COMPLAINT INVESTIGATION PROCESS |
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PERSONAL HEALTH SERVICES
| AIM Statement | Strategic Alignment | Baseline Data | Measure | Project Charts | |
|---|---|---|---|---|---|
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IBCCP CASELOAD IMPROVEMENT PROJECT |
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PUBLIC HEALTH EMERGENCY PREPAREDNESS
| AIM Statement | Strategic Alignment | Baseline Data | Measure | Project Charts | |
|---|---|---|---|---|---|
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INCREASING MRC VOLUNTEER ENGAGEMENT |
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HEALTH ADMINISTRATION/SUPPORT CENTERS
| AIM Statement | Strategic Alignment | Baseline Data | Measure | Project Charts | |
|---|---|---|---|---|---|
| COMMUNICATIONS: BUILDING COMMUNICATIONS CHANNELS WITH HARD REACH POPULATIONS |
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| COMMUNICATIONS: WEBSITE FORM SUBMISSIONS RESPONSE PROCESS IMPROVEMENT |
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PUBLIC HEALTH POLICY: ROUTINE RECORDS DESTRUCTION & ARCHIVING |
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STRATEGIC INITIATIVES: INCREASE CROSS COLLABORATION AMONG STRATEGIC WORKGROUPS |
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| FINANCE: GRANT UTILIZATION IMPROVEMENT |
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DATA AND QUALITY: DATA REQUEST PROCESS AND RESPONSE TIME |
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